Privacy Policy

Last updated: October 10, 2026

This Privacy Policy explains how Inaayaa ("we", "us", "our") collects, uses and protects your personal information when you visit or shop on www.inaayaa.in. Our store is powered by Shopify.

Information We Collect

Contact details: your name, phone number, email address, billing and shipping address.
Order information: products you view, add to cart or buy, and your order and exchange history.
Payment information: payments are processed securely by our payment partners. We do not store your full card details.
Communications: messages you send us through forms, email or WhatsApp, and reviews you submit.
Device and usage information: your IP address, browser, device and how you use our website, collected through cookies and similar technologies.

How We Use Your Information

To process, ship and deliver your orders and handle exchanges.
To send order updates and tracking details by SMS, WhatsApp or email.
To respond to your questions and provide customer support.
To send offers and new collection updates, only if you have subscribed. You can unsubscribe anytime.
To improve our website, understand which pages are useful and prevent fraud.

Cookies and Analytics

We use cookies to keep your cart working, remember your preferences and understand how visitors use our website through analytics tools such as Google Analytics. You can control cookies through your browser settings.

Sharing Your Information

We do not sell your personal information. We share it only with trusted partners who help us run our store, such as Shopify (hosting), payment gateways, our courier partner iThink Logistics, and analytics and marketing tools, and only as needed to provide our services or when required by law.

Data Security and Retention

We use reasonable security measures to protect your information. No method of transmission over the internet is 100% secure, but we work hard to keep your data safe. We keep your information only as long as needed for the purposes described here or as required by law.

Your Choices and Rights

You can ask us to access, correct or delete your personal information, or stop marketing messages at any time, by contacting us using the details below.

Children's Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact Us

Email: inaayaaheritage@gmail.com
WhatsApp / Phone: +91 88667 22230
Address: Isanpur, 33-C, Ahmedabad, Gujarat 382443, India

Prefer a quick chat? Visit our Contact Us page or browse our FAQs.